Privacy Policy
Vita Virtus Veritas

This Privacy Policy explains how the Vita Virtus Veritas application (“App”, “we”, “our service”) collects, uses, stores, and protects users’ personal data in accordance with the General Data Protection Regulation (GDPR – EU) and the requirements of Apple App Store and Google Play.
1. Information We Collect
1.1 Information Provided by the User
When registering, using the App, or booking consultations, we may collect:

• first and last name;

• email address;

• login and password;

• contact details and preferred communication channels;

• profile information;

• messages, comments, and reviews;

• consultation booking information.

1.2 Payment Information
Payments are processed through third-party payment providers.
We do not store or process full payment card details. All payment data is handled securely by certified payment systems.
1.3 Automatically Collected Information
When using the App, we may automatically collect:

• IP address;

• device and operating system information;

• app version;

• session data (date, time, duration);

• interaction data and usage behavior;

• crash reports and performance data.

2. Purposes of Data Processing
Personal data is processed solely for legitimate purposes, including:

• providing and maintaining the App functionality;

• managing consultation bookings;

• enabling communication within the community;

• processing payments;

• improving service quality and user experience;

• complying with legal and regulatory obligations.

3. Legal Basis for Processing (GDPR)
We process personal data based on:

• the user’s consent;

• performance of a contract;

• compliance with legal obligations;

• legitimate interests (service improvement and security).

4. Data Retention
Personal data is stored only for as long as necessary to fulfill the purposes outlined above or as required by applicable EU law.
5. Data Sharing with Third Parties
We do not sell personal data.
Data may be shared only when necessary with:

• payment service providers;

• hosting and technical service providers;

• analytics services (in anonymized or aggregated form).

All third parties are required to comply with GDPR standards.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
7. User Rights (GDPR)
Users have the right to:

• access their personal data;

• request correction or deletion;

• restrict or object to processing;

• withdraw consent at any time;

• lodge a complaint with a competent EU data protection authority.

Requests can be submitted via the contact details provided in the App.
8. Children’s Privacy
The App is not intended for users under the age of 16.
We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available within the App.
10. Contact Information
For any questions regarding personal data processing, please contact us using the details provided in the Vita Virtus Veritas App.